About Us
Who are we?
We are a group of like-minded individuals who together form one of
the UK's leading suppliers of commercial kitchens and catering
equipment. We are completely self-sufficient. Our dedicated team
brings together Project Managers, Technical Support Engineers, CAD
Operators, Logistics Team, Installation Engineers and Service
Engineers, all of whom are directly employed and committed to
providing a quality service, every time.
How do we do business?
Our attitude to business is at all times one of open dialogue and
an unwavering desire to fulfil our commitments to our clients, in
the most professional and efficient manner possible.
This ethos promotes customer trust which has enabled us to enjoy
long term business relationships with clients and suppliers alike.
This is not just written to impress, this is a requirement that we
are committed to achieve.
Our approach is one of simplicity. Why make things more
complicated than they have to be?Working with HCE will provide you
with a refreshing change that we believe you'll find
beneficial.
We will discuss your requirements and, with your vision and our
experience, work together to achieve your goals and strive to
deliver a perfect end result.
Product knowledge and training is essential. Whether we are
designing a small kitchen facility in-house or working with a
foodservice consultant on a multi-million pound project, we make it
our business to be aware of the very latest technological advances
in equipment. For example, green issues regarding the impact on our
environment with consideration to energy saving and sustainability,
the latest equipment releases from manufactures or updates on
regulatory legislation.
Our CAD department uses the latest AutoCAD software, and have
the ability to provide drawings in 3D should it be required. We
always produce drawings of clarity with attention to detail,
indeed we frequently get accolades for our drawing
presentation.
Installation is a key factor too. Our long serving team of fully
qualified installation engineers genuinely take pride in what they
do as if each and every kitchen were their own, always paying
attention to the small things as well as the obvious. Time and time
again, key industry manufacturers have praised us for the quality
of our kitchen installations.
HCE utilise the latest technology to its very best advantage;
such as our state of the art Service Management System which helps
us ensure that our team of fully qualified and experienced
technicians are always on hand to make certain every job that is
undertaken, is carried out in line with all current legislation and
to the very highest standards of quality.
We also provide a wide range of individual equipment product
sales offering a supply only or a full supply and installation
service.
In addition, our Aftersales Department offer a complete care
package that can be tailored to your needs with services such as
planned preventative maintenance service, emergency call outs,
breakdown repairs, warranty control and management ensuring that we
look after our clients once the project is complete.
But don't just take our word for it, contact us today to
discover how we can help meet your kitchen and catering project
requirements. Call us on 028 8027 1010.