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What We Do

Service & Maintenance

From design to installation, HCE is here to turn your catering vision into reality.

HCE is here to keep your kitchen operational through PPM or reactive call outs.

We pride ourselves on our aftercare capabilities. We offer a range of comprehensive planned preventative maintenance programmes and repair services supported by an emergency call out provision.

HCE recommends regular maintenance of your catering equipment. This is essential for the smooth running of your operation and to maximise the lifespan of your equipment.

We can offer the services of our dedicated, trained and qualified Engineers to visit your site(s), dependent on how many covers you serve. Just like a car, your catering equipment needs routine maintenance to prevent breakdowns.

The advantages of our PPM Service:

  • Ensures your equipment runs at maximum capacity and efficiency
  • Reduced equipment malfunction and loss of income
  • Ensures compliance with HSE legislation and terms from your insurers
  • Preferential discounted call-out rates
  • When equipment fails, we have the systems in place to ensure that HCE can help you get back up and running with the minimum of down-time. We offer both new and existing customers a 24 hour On-Call service and our fully trained and qualified Technicians are available to react to your emergencies as they arrive.
  • Our Engineers hold a vast array of universal parts in stock on their vans to try to fix your problem on the first visit but you may require further parts to complete the repair. With our open-book pricing structure we provide a full quote for your repair which we always ask you to authorise prior to us carrying out the works.
I would 100% recommend HCE. We’ve got exactly what we wanted out of the project, and I would certainly highlight the benefits of using them to others. I’m thrilled with the final result. Once HCE were on board, everything was done perfectly. Excellent.

Claire Bishop

Chef Production Manager, The Princess Alexandra Hospital NHS Trust

GETTING STARTED

Budget needn’t be a barrier to maintaining your perfect kitchen.

We know budget is a big concern. That’s why we harness the latest technologies and take extra care to find you the most suitable, economic and practical solutions that allow you to maintain your kitchen within your price range. Talk to us about funding packages that could be available for your business needs.

Get in touch to discuss your project

Call us on 02380 271 010 to discuss your commercial kitchen project or equipment today